FAQs
Why buy from us?
We are the team behind OhMyCandyBox, the leading B2C brand of imported American snacks in Croatia, operating across the EU for more than 3 years. We know what sells, so we offer only bestsellers: no unsold stock on your shelves, just the products customers ask for.
Who is wholesale for?
For any business that sells to end customers: cafés, supermarkets, grocery and roadside shops, gas stations, kiosks, newsagents, pubs and restaurants, party shops, gift and specialty stores, hotels, cinemas and entertainment venues, vending operators, distributors and online stores.
What is the margin?
Up to 60%, depending on the product. For every product in the catalog we list a recommended retail price, so you can see your margin before you order.
Is there a minimum order?
No. Order a few boxes to try the range or fill a whole pallet. We only sell full boxes, regardless of the size of your business.
Can small shops order too?
Of course. Businesses of all sizes are welcome.
How do I order?
Quick and simple. Register, receive our catalog, email us the products and quantities, we confirm the order, you pay by bank transfer, and we ship the goods.
Do you need my VAT number?
Yes. Wholesale is for businesses only, so we ask for your VAT or company registration number when you register.
Can I see prices without registering?
We share wholesale prices with registered businesses in our catalog. Registration is free and quick.
Are your prices competitive?
Yes. Prices are adapted for resale, with quantity discounts on many products.
Where do you ship from and to?
From our warehouse in Slovenia to all EU countries, by parcel delivery (DPD, GLS and other carriers) or by pallet. Delivery is fast, and we confirm the shipping cost as soon as we receive your order.
Can I pick up my order myself?
Yes. You can pick it up at our warehouse or send your own carrier.
Can I track my shipment?
Yes. After dispatch we send you the tracking details for your shipment.
I buy large quantities. Can I get a special offer?
Yes. For pallets, larger quantities of a specific product or regular orders, get in touch and we will prepare a tailor-made offer.
I can't find the product I'm looking for. What can I do?
Our catalog is constantly updated. Send us a list of the products you want: we will check availability and, if the quantity makes sense, prepare an offer. We cannot guarantee every product, but we will do everything we can to source it.
Do you issue invoices?
Yes. We issue a standard electronic invoice with every order.
What if the goods are damaged or something is missing?
Contact us with photos of the problem and we will find a solution together. Complaints are handled according to our terms and conditions.
Do the products have a shelf life?
Yes. The best-before date is listed with each product in the catalog.
I need help.
Write to us at contact@eutreats.com. We reply quickly.
